If you are an existing customer in need of support, please use one of the following 3 methods to contact us:
- Online Portal – We encourage every customer to establish portal access. One of the many benefits of the portal is the Ticketing process. Whether you are experiencing issues, or just have a question about your account, feel free to open a ticket. For instructions on establishing portal access, please click here.
- Email Us – Send Email to firstname.lastname@example.org. PLEASE DO NOT EMAIL SUPPORT ISSUES TO ANY OTHER ADDRESS.
- Call Us- Call us at 573-564-2031. Our office hours are M-F 8am to 4:30 pm. Please leave us a voice mail if no one answers. This voice mail is monitored throughout the day and evening.
IMPORTANT: If you need to contact us regarding a support issue, please use one of the 3 methods listed above. We ask that you not call/text our personal phones, or email other address that we have if it is a support issue. We like hearing from you, and encourage you to contact us when needed. However, we cannot guarantee a timely resolution to any issue you may be having if you choose to inform us in a non supported way.